Privacy Policy

This Privacy Policy explains how Classical Unlocked (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website www.classicalunlocked.com.

We are committed to handling your personal data transparently, responsibly, and in accordance with UK data protection law, including the UK GDPR.

1. Who We Are

Business name: Classical Unlocked

Website: www.classicalunlocked.com

Contact email: hello@classicalunlocked.com

Country: United Kingdom

For the purposes of data protection law, we are the data controller of your personal data.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Contact information – such as your name and email address when you contact us or sign up to our mailing list

  • Marketing preferences – including whether you have opted in to receive emails from us

  • Website usage data – pages visited, time spent on the site, and interaction data

  • Technical data – IP address, browser type, device information, and operating system

We do not knowingly collect special category (sensitive) personal data.

3. How We Collect Your Data

We collect personal data when you:

  • Visit and interact with our website

  • Submit a contact form

  • Subscribe to our mailing list

  • Communicate with us by email

  • Interact with our site via cookies and analytics tools

Ticket purchases are handled off-website via third-party platforms (see Section 7).

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and communications

  • Send email updates or marketing communications (where you have opted in)

  • Improve our website and understand how it is used

  • Administer our business and services

  • Comply with legal or regulatory obligation

We will never sell your personal data.

5. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent – for email marketing and mailing list subscriptions

  • Legitimate interests – to operate, maintain, and improve our website

  • Contractual necessity – where relevant to providing services you request

  • Legal obligation – where required by law

You may withdraw consent at any time.

6. Email Marketing

If you subscribe to our mailing list, we will use your email address to send updates, news, or marketing communications related to Classical Unlocked.

  • You will only receive marketing emails if you have explicitly opted in

  • You can unsubscribe at any time using the link in our emails

  • Our email marketing is managed through a third-party email service provider

7. Ticket Sales and Third-Party Platforms

Tickets for our events are sold via third-party ticketing platforms, not directly through our website.

When you purchase tickets, your personal data is collected and processed by the relevant ticketing provider, acting as an independent data controller. Their own privacy policies will apply.

We may receive limited information from ticketing partners (such as attendee names or email addresses) only where necessary for event administration.

8. Cookies and Analytics (Squarespace)

Our website is hosted on Squarespace, which uses cookies and similar technologies to provide and improve website functionality.

We may use analytics tools to understand how visitors use our website. These tools collect information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser information

You can manage or disable cookies through your browser settings.

You may also refer to Squarespace’s own privacy and cookie documentation for further information.

9. Sharing Your Data

We may share your personal data with trusted third-party service providers, including:

  • Website hosting (Squarespace)

  • Email marketing providers

  • Analytics providers

  • Event or ticketing partners (where relevant)

All third parties are required to handle your data lawfully and securely.

We do not transfer your data outside the UK unless appropriate safeguards are in place.

10. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

You may request deletion of your data at any time.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@classicalunlocked.com.

12. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

However, no online system can be guaranteed to be completely secure.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: hello@classicalunlocked.com